Survey for Installation of New System

Name         Phone         Email    



How was your experience?
Overall Satisfaction -


Knowledgeable -


Kept my Home Neat and Clean -


Explained the Operation/Maintenance of System -


Answered questions to my satisfaction -



Would you recommend us to your friends or family

Definitely Would

Probably Would

Neutral

Probably Would Not

Definitely Would Not


Where did you were did you hear about us? (you may select more than one response)

Home Improvement Store

Advertisement (Newspaper, Mailer, etc.)

Internet Search

Previous Experience with us

Recommended by Friend or Family Member

Telephone Book

Other


Why did you choose us?

Competitive Price

Trane Dealer

Friendly/Trustworthy

Knowledgeable

Previous Experience with us

Recommended by Friends or Family

Other


Are you happy that you chose EC&S to install your new system?

Yes No


Please rate our staff on performance and the ability to serve you:

Office Staff -


Comments   

Andy Sattazahn Sales-


Comments   

Christ Fisher Project Manager-


Comments   

Installers -


Comments   

Additional Comments:

Our goal is for our customers to be completely satisfied with our performance. This includes from the way we perform in the office to the work that is done in your home. If you would have suggestions or ways we could perform better for you, we would appreciate any comments that would help us to serve your or any other customers.